Community Resources


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Important Numbers

City of Ottawa

ServiceOttawa Client Service Centres: 3-1-1 or toll free at 1 (866) 261-9799

TTY service for the deaf, deafened and hard of hearing: 1 (613) 580-2401

Ottawa Public Health Information Line: 1 (613) 580-6744

Federal Government

Canada Child Benefit: 1 (800) 387-1193

Canada Pension Plan: 1 (800) 277-9914

Canada Revenue Agency: 1 (800) 959-8281

Citizenship & Immigration: 1 (888) 242-2100

Employers Hiring Foreign Workers: 1 (866) 556-5518

Employment Insurance: 1 (800) 206-7218

Passport Canada: 1 (800) 567-6868

Service Canada: 1 (800) 622-6232

Social Insurance: 1 (800) 206-7218

Veterans Affairs: 1 (800) 522-2122

Provincial Government

Consumer Services: 1 (800) 889-9763

Drivetest: 1 (888) 664-9376

Family Responsibility: 1 (800) 267-7263

Francophone Affairs: 1 (800) 268-7507

Hydro One: 1 (800) 959-8281

Hydro Ottawa: 1 (613) 738-6400

Ontario Disability Support: 1 (800) 267-5111

Ontario Works: 1 (613) 580-2400

OSAP: 1 (807) 343-7260

Service Ontario: 1 (800) 267-1234

City Services

ServiceOttawa service request centre

Description: Your ServiceOttawa account allows you access to multiple city services and information in one place. View the status of your service request, collection calendar or pay your property tax and water & sewer bill all through your account.
Website: https://so311.serviceottawa.ca/selfserve/ 

Garbage and recycling

Description: Find information pertaining to garbage and recycling, such as the collection calendar as well as how to request a blue, black or green bin.
Website: https://ottawa.ca/en/residents/garbage-and-recycling/

Social Services

Eastern Ottawa Resource Centre

Description: The Eastern Ottawa Resource Centre (EORC) is committed to supporting older adults and adults with a physical disability live independent, active and meaningful lives.
Address: 1980 Ogilvie Rd #215, Gloucester, ON, K1J 9L3
Phone: (613) 741-6025

Orléans-Cumberland Resource Centre

Description:
The Orléans-Cumberland Resource Centre offers a wide variety of free programs and services, here is just an overview of some. We encourage you to browse our website to find out about all of them.
Address: 240 Centrum Blvd, Orléans, ON, K1E 3J4
Phone: (613) 830-4357

Emily Murphy Non-Profit Housing Corporation

Description: Emily Murphy Non-Profit Housing Corporation (EMNPHC) provides affordable housing and housing support services in a community setting for single parents (including youth who are parenting) who choose to live alone with their children. Located in Blackburn Hamlet, EMNPHC consists of 38 two- and three-bedroom stacked townhouses.
Address: 106-2676 Innes Rd., Gloucester, Ont., K1B 1A2
Website: http://emilymurphynphc.ca/

Gloucester Housing Corporation

Description: Gloucester Housing Corporation is a not for profit organization that was developed in the 1980’s in response to a need for affordable housing in the city of Gloucester, now part of the city of Ottawa.
Address: 1087 Cummings Ave., Ottawa, Ont., K1J 1J3
Website: http://www.gloucesterhousing.ca/

Ottawa Community Housing

Description: Ottawa Community Housing’s vision is to be a leader in providing safe and affordable homes to enable OCH tenants to fully participate in the socio-economic opportunities of the City.
Address: 380 Murray St., Ottawa, Ont., K1N 8V9
Website: http://www.och-lco.ca/

Sonshine Families

Description: Sonshine Families is licensed by the Ministry of Community and Social Services and the Ministry of Children and Youth Services to provide residential care to children and adults of all ages in both Foster Homes and Group Homes.
Address: 1807 St. Joseph Blvd., Unit 307, Orléans, Ont., K1C 7C6
Website: http://sonshinefamilies.ca/

Health

Orléans Family Health Clinic

Description: With our highly trained professional staff, we value your confidentiality and strive to provide all our patients with the finest service. Drop by our walk-in clinic or call to schedule an appointment with one of our outstanding doctors.
Address: 210 Centrum Boulevard, Suite 110, Orléans, Ont., K1E 3V7
Phone: (613) 830-1771

Orléans Urgent Care Clinic

Description: The Orléans Urgent Care Clinic (OUCC) is a free-standing privately owned facility operated by the Orléans Urgent Care Physician Associates. The OUCC is a walk-in medical clinic that deals with a full spectrum of medical and minor surgical problems.
Address: 1220 Promenade Place d’Orléans, Orléans, Ont., K1C 7K3
Phone: (613) 841-5389
Website: http://urgentcare.ca/

Clinique de médecine familiale St-Joseph

Description: La clinique de médecine familiale St-Joseph a été fondée en 1990 par trois médecins de famille pour servir non seulement leurs propres patients, mais aussi, la communauté.
Address: 2555 boul. St-Joseph, Orléans, Ont., K1C 1S6
Phone: (613) 830-1298
Website: http://www.orleansfamilymedicine.ca/

Orléans Centre for Marriage and Family

Description: Orléans Centre for Marriage and Family was founded in 1986. Since then over five thousand people have benefited from our services. Fees for services are negotiated at the end of the first session and are based on time spent in session and your financial resources. Our services are covered by many insurance companies.
Address: 2451 St. Joseph Blvd., Suite 220A, Ottawa, Ont., K1C 1E9
Phone: (613) 837-9868
Website: http://www.orleanscentreformarriageandfamily.com/

Royal Ottawa Mental Health Centre

Description: The Royal is one of Canada’s foremost mental health care and academic health science centres. Our mandate is simple: to get more people living with mental illness into recovery faster.
Address: 1145 Carling Ave., Ottawa, Ont., K1Z 7K4
Phone: 1 (800) 987-6424
Website: http://www.theroyal.ca/

The Children’s Hospital of Eastern Ontario

Description: The Children’s Hospital of Eastern Ontario is a major children’s hospital and university teaching hospital in Ottawa, Ontario, serving Eastern Ontario and western Quebec.
Address: 401 Smyth Rd., Ottawa, Ont., K1H 8L1
Phone: (613) 737-7600
Website: http://www.cheo.on.ca/

Élisabeth Bruyère Hospital

Description: We excel in the provision of evidence-based health care and services for the vulnerable and medically complex, with a focus on persons who require sub-acute, geriatric or palliative care.
Address: 43 Bruyère St., Ottawa, Ont., K1N 5C8
Phone: (613) 562-6262
Website: https://www.bruyere.org/

Employment

Government of Canada, Job Bank

Description: Find work, explore skills and training, make career decisions, plan retirement and apply for temporary financial assistance.
Website: https://www.jobbank.gc.ca/home

Employment Ontario

Description: Employment Ontario can help you get training, build skills or find a job. We also help employers train their staff and find the talent they need.
Address: 314 Scotia St., Schreiber, Ont., P0T 2S0
Phone: (416) 326-5656
Website: https://www.ontario.ca/page/employment-ontario

Community Employment Resource Centre (CERC)

Description: Community Employment Resource Centre (CERC) is a not-for-profit community-based organization with nearly 30 years of experience in providing high quality employment services to the Ottawa community. CERC is a service of the John Howard Society of Ottawa.
Address: 415 Hazeldean Rd., Kanata, Ont., K2L 4C6
Phone: (613) 828-2123
Website: https://www.cercottawa.ca/

Government of Canada, Business and Industry Services

Description: Business taxes, permits and regulations, intellectual property, business support and how to sell to government.
Phone: 1 (888) 576-4444
Website: https://www.canada.ca/en/services/business.html

City of Ottawa, Employment information for immigrants in Ottawa

Description: Finding work in Ottawa, like anywhere else, takes time, determination, energy, confidence, knowledge and skills. There is a great deal to know before beginning a job search, in part because the culture of work is different in Canada.
Phone: (613) 580-2400
Website: https://ottawa.ca/en/residents/immigrants/workingdoing-business

Business Resources

Orléans Community Improvement Plan

Description: The plan provides financial incentives for property owners that would encourage investment in the redevelopment of properties that currently, or in the past have been developed.
Website: https://ottawa.ca/en/city-hall/planning-and-development/community-improvement-programs/orleans-community-improvement-plan

Business Ambassador Service for Food Establishments

Description: Are you planning to open a restaurant, bakery, café, butcher shop or another type of food establishment? If so, the City of Ottawa has resources to assist business owners who are starting to plan and operate a new food establishment business.
Website: https://ottawa.ca/en/business/business-assistance-and-growth/programs-and-projects/business-ambassador

Invest Ottawa

Description: Invest Ottawa services include start-up incubation and mentorship, acceleration for existing companies, global business attraction and local business retention, targeted sector development, commercialization, and marketing Ottawa’s diversified economy and high quality of life.
Phone: (613) 828-6274
Website: https://www.investottawa.ca/

Futurpreneur Canada

Description: Futurpreneur Canada has been fueling the entrepreneurial passions of Canada’s young enterprise for two decades. We are the only national, non-profit organization that provides financing, mentoring and support tools to aspiring business owners aged 18-39.
Phone: 1 (800) 464-2923
Website: https://www.futurpreneur.ca/en/

Seniors

Aging well: information for seniors

Description: See what programs and services are available to help you lead a healthy, active and engaged life over 65.
Phone: 1 (888) 910-1999
Website: https://www.ontario.ca/page/information-seniors

Benefits Finder

Description: Answer the questions below to get a customized list of benefits for which you may be eligible. The Benefits Finder may suggest benefits from federal, provincial or territorial governments, and does not collect or track your information.
Website: https://srv138.services.gc.ca/daf/q?id=73934498-afaf-40f4-9090-e6c4719266dd&GoCTemplateCulture=en-CA

Public Pensions, Government of Canada

Describe: Information on the Canada Pension Plan, Old Age Security pension and related benefits, the Canadian retirement income calculator and retirement planning.
Website: https://www.canada.ca/en/services/benefits/publicpensions.html?_ga=1.145893364.1703980661.1455910378

Personal Income Tax, Government of Canada

Description: Explore changes to your taxes when you retire or turn 65 years old.
Website: https://www.canada.ca/en/revenue-agency/services/tax/individuals/segments/changes-your-taxes-when-you-retire-turn-65-years-old.html

Tax credits and benefits for people, Government of Ontario

Description: Benefit and tax credit programs for children, people with a disability, seniors, students and women.
Website: https://www.ontario.ca/page/tax-credits-and-benefits-people?_ga=1.233602519.899784458.1464614693

Information about elder abuse

Description: Elder abuse can happen to any older adult. Learn more about the signs and types of elder abuse and what to do if you or someone you know is being abused.
Website: https://www.ontario.ca/page/information-about-elder-abuse/

Celebrating seniors in Ontario

Description: Learn more about how Ontario celebrates and recognizes the contributions seniors make to our communities.
Website: https://www.ontario.ca/page/celebrating-seniors-ontario/

211 Ontario

Description: Find programs and services in your community.
Website: https://211ontario.ca/

Rendez-vous des aînés francophones d’Ottawa

Description: Le Rendez-vous des aînés francophones d’Ottawa (RAFO) est un centre d’activité, de divertissement et d’apprentissage sans but lucratif pour les retraités francophones de 50 ans et plus de la région d’Ottawa.
Address: 3349 Navan Rd., Orléans, Ont., K1W 0K7
Phone: (613) 834-6808
Website: https://rafo.ca/

Veterans & First-Responders

Royal Canadian Legion Branch 632

Description: Our mission is to serve Veterans, including serving military and RCMP members and their families, to promote Remembrance, and to serve our communities and our country.
Address: 800 Taylor Creek Dr., Orléans, Ont., K1C 1T1
Phone: (613) 830-9984
Website: http://www.rcl632.ca/

Military Family Resource Centre

Description: MFRCs provide programs and services that empower and encourage strong, independent individuals and families.
Address: 330 Croil Private, Bldg. 471, Ottawa, Ont., K1V 1J1
Phone: (613) 998-4888
Website: https://www.cafconnection.ca/National-Capital-Region/Contact-Us/Military-Family-Resource-Centre.aspx

Youth

Kids Help Phone

Description: Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.
Phone: 1 (800) 668-6868
Website: https://kidshelpphone.ca/get-involved/contact-us/

3rd Orléans Scouts

Description: The Beavers, Cubs, Scouts and Venturers of 3rd Orléans.
Address: 8100 Jeanne D’Arc Blvd. N, Orléans, Ont., K1E 2E1
Website: http://www.3rdorleans.ca/

1st Blackburn Scouts Group

Description: From Beavers to Scouts, Scouting in Blackburn, Chapel Hill and the surrounding area offers a chance for youth to participate in fun and educational co-ed programs that allow them to explore the world around them.
Phone: (613) 590-7103
Website: http://www.blackburnscouting.com/  

3018 Army Cadet Corps

Description: If you are 12 – 18, want to meet new friends and try something new, then we have just the thing for you! By joining Army Cadets, you are saying “YES!!” to fun activities and exciting challenges!
Address: 815 Taylor Creek Dr., Ottawa, Ont., K4A 0Z9
Phone: (613) 841-8092
Website: http://www.orleansarmycadets.ca/

Shenkman Arts Centre, Classes + Camps

Description: Shenkman Arts Centre is a creative hub where artists and audiences meet to explore a diversity of arts through live performance, instruction, exhibits and special events.
Address: 245 Centrum Blvd., Ottawa, Ont.,  K1E 0A1
Phone: (613) 580-2700
Website: http://www.shenkmanarts.ca/en/classes_camps_cours_camps/index.htm

School Resources

Transportation, Ottawa-Carleton District School Board

Description: The Ottawa Student Transportation Authority (OSTA) is responsible for all home to school transportation on behalf of the Ottawa-Carleton District School Board (OCDSB).
Website: https://www.ocdsb.ca/our_schools/transportation

Consortium de transport scolaire d’Ottawa

Description: Le Consortium de transport scolaire d’Ottawa (CTSO) a été établi le 1 juin 2005 par le Conseil des écoles catholiques du Centre-Est (CECCE) et le Conseil des écoles publiques de l’Est de l’Ontario (CEPEO).
Website: http://www.transportscolaire.ca/fr/

La Cité

Description : Solidement implantée dans la région de la capitale nationale et de l’Est ontarien depuis un quart de siècle, La Cité est le plus grand collège d’arts appliqués et de technologie de langue française en Ontario. Mises à jour offertes sur la page d’accueil.
Website : http://www.collegelacite.ca/

News, Algonquin College

Description: Class cancellations, news and events relating to Algonquin College.
Website: https://www.algonquincollege.com/news/

Media releases and announcements, University of Ottawa

Description: Updates on course cancellations and research advancements.
Website: https://media.uottawa.ca/media-releases-and-announcements

News Releases, Carleton Newsroom

Description: Info brief, media advisories and news releases from Carleton University.
Website: https://newsroom.carleton.ca/latest-news/news-releases/

Recreation

Facilities, City of Ottawa

Description: Search the City of Ottawa’s Facility Listing.
Website: https://ottawa.ca/en/residents/facilities 

Recreation programs, City of Ottawa

Description: Registration information, recreation guides and camps.
Website: https://ottawa.ca/en/residents/recreation-and-parks/recreation-programs

Ottawa Gloucester Hornets

Description: The Ottawa Gloucester Hornets were formed in 1973 and provide soccer opportunities for competitive youth and adults in East Ottawa.
Website: https://www.ogschornets.ca/
Address: 1660 Bearbrook Rd., Ottawa, Ont., K1B 1C4
Phone: 1 (613) 837-7015
Email: info@ogschornets.ca

Gloucester Dragons Soccer

Description: We are a not-for-profit recreational soccer organization and a member of the Ottawa Gloucester Soccer Club.
Website: https://gdsc.e2esoccer.com/ 
Address: Unit 1, 5510 Canotek Road, Gloucester, Ont., K1J 9J4
Phone: 1 (613) 749-4029
Email: info@dragonsoccer.ca

Blackburn Stingers Hockey

Description: The Blackburn Minor Hockey Association (BMHA) provides hockey programs for players aged from 4 to 20 years old be it through our Initiation Program, our House league, or our Competitive operations.
Website: http://blackburnstingers.com/ 
Address: PO Box 47055, Ottawa, Ont., K1B 5P9

North Cloucester Giants

Description: Since 1968, we have been helping kids, boys and girls, aged 6 to 18 live the competitive football experience in Ottawa. Every year we field five levels of football: Tyke, Mosquito, Peewee, Bantam and Midget.
Website: http://nggiants.com/
Contact: http://nggiants.com/contact/

Orléans Bengals

Description: The club has more than 250 participants, ranging in age from 7 to 19, offering cheerleading, girls touch football, flag football, and five different age groups of competitive tackle football.
Website: http://www.orleansbengals.ca/
Email: bengalsorleans@gmail.com

Orléans Coyotes Baseball Club

Description: The Orléans Coyotes Baseball Club is a not for profit organization that offers training, coaching and guidance to young athletes in the Ottawa Region. Skills, sportsmanship and fitness are taught through the sport of baseball and baseball related activities.
Website: https://www.orleanscoyotesbaseball.club/p/home-page.html
Email: orleanscoyotes@gmail.com

Gloucester Recreation Development Organization (GRDO)

Description: The GRDO delivers affordable and accessible recreation sports programs for children and youth ages 4 to 14 who may face financial, cultural, or social barriers in seven neighbourhoods of Gloucester.
Website: http://www.grdo.ca/
Phone: 1 (613) 203-7554
Email: info@grdo.ca
Address: 215-1980 Ogilvie Rd., Gloucester, Ont., K1J 9L3