Regarding the Novel Coronavirus, Ottawa Public Health is taking the lead on this issue here in Ottawa, as they work in tandem with partners at the Public Health Agency of Canada, Public Health Ontario, local hospitals, and other stakeholder organizations. The City of Ottawa and Council is following their direction, as well as that of the government of Ontario and the Federal Government.
They are providing regular updates through social media and news releases, and our office is diligently resharing that information through our channels as well.

We continue to encourage residents to visit and refer people to for factual, up-to-date information. Other sources of reliable information include:

Ottawa Public Health 

Ontario Ministry of Health 

Health Canada / Public Health Agency of Canada 

Mental Health Resources

If you are experiencing a life threatening emergency call 911


It is also important for residents to understand that coronavirus is spread through droplets, which travel a limited distance before falling. Residents can minimize their risks by:

  • Washing their hands often with soap and water, or using an alcohol-based hand sanitizer when soap and water is not available;
  • Avoiding hand-to-face contact – particularly their eyes, nose, and mouth – unless they have just washed their hands;
    Covering their coughs and sneezes with a tissue or their arm, not their hands;
  • Staying home if they are ill; and
  • Maintaining a distance of about 2 metres or more, particularly if they encounter someone who is ill or who appears to be ill.

I know this is a difficult time for many; I want you to know that you are not alone. While we all have been encouraged to maintain social distancing, we can make an effort to reach out and check on one-another regularly. Pick up the phone, have a group video-chat or say hello from afar. As a community, we will get through this together.

Physical distancing is important, and it can be especially challenging for those with young families. Many museums, recreation centres, and even zoos have made online content available to help you and your family get through this time.